Privacy Policy

Last Updated: June 2026

At Millennials Hotel, we value the trust you place in us when booking a stay or using our services. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a reservation, or stay with us at our property in Bangalore.

By using our website or booking services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you book a room or contact us, we may collect the following information:

• Full name, contact number, and email address
• Postal/billing address
• Government-issued ID details (Aadhaar, Passport, Driving License, etc.) as required for hotel check-in under applicable regulations
• Payment and billing information for processing reservations
• Check-in and check-out dates, room preferences, and special requests
• Vehicle details, if using our parking facility
• Feedback, reviews, and correspondence shared with us

We may also automatically collect technical information such as your IP address, browser type, and device information when you visit our website, through cookies and similar technologies.

2. How We Use Your Information

• To process and confirm your room bookings and reservations
• To verify your identity at check-in, as required by law
• To communicate booking confirmations, updates, invoices, and important notices
• To provide requested services such as airport transfers, dining reservations, or event bookings
• To respond to inquiries, feedback, and complaints
• To improve our services, website, and guest experience
• To send promotional offers and updates, where you have consented to receive them
• To comply with legal, regulatory, and security requirements

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Payment gateway providers, to process secure transactions
• Government authorities, where required by law (e.g. guest registration records)
• Third-party service providers assisting with bookings, transport, or events arranged on your behalf
• Legal authorities, in case of disputes, fraud prevention, or compliance requirements

4. Cookies

Our website may use cookies to enhance browsing experience, remember preferences, and analyze website traffic. You can manage or disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled.

5. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. CCTV and On-Premises Security

For the safety and security of our guests and staff, CCTV cameras may be in operation in common areas of the hotel premises (excluding guest rooms and private areas). Footage may be retained for security purposes and shared with authorities if required.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including legal, accounting, and reporting requirements such as guest registration records mandated by local regulations.

8. Your Rights

You may contact us to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, where applicable
• Withdraw consent for marketing communications at any time

9. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors without parental or guardian consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date.

11. Contact Us

For any questions or concerns regarding this Privacy Policy, please reach out to us: